Customer service

 

We work extremely hard supporting and training our team of employees and network of partners and distributors to ensure that from The S.F.E. Group you always receive the:

• Fastest response times
• Quickest delivery times
• Most knowledgeable and accurate advice
• Committed after sales support

Level of stock

 

S.F.E. Group carry an unrivalled stock level, meaning no matter how large your order we expect to offer you the fastest delivery time available worldwide.

 

 

Price

 

You will find our pricing to be very competitive. Give us an opportunity to quote your next project and we are confident you will be pleased! For your convenience we offer our products in the three major currencies: US Dollar, Euro and GB Pound.

Research and development

 

Technology is always improving. At S.F.E. Group we firmly intend to move with the times and to be the innovators in our industry with a dedicated team of designers and technicians devoted to improving our existing products as well as innovating the next generation of pipework machinery and tools. All user feedback is passed onto the R&D department to ensure our machines are developed to meet all end user needs. We often hold meetings with customers to ensure the package provided meets all their requirements including custom made machines.

Production, assembly and quality control

 

S.F.E. Group is proud to offer the highest quality of components manufactured wholly in Europe/USA. All our machines are assembled in our facilities and undergo vigorous testing and quality control, which is backed by our products being CE Certified, having Certificates of Conformity, Certificates of Origin and our company being ISO9001 accredited.

Demonstrations, training and exhibitions

 

We love to show off our products unrivalled performance and are always happy to carry out demonstrations either in our showroom facilities or at your site. In addition we understand the importance of the correct operation of our machinery and tools, so also offer training packages in our training facilities or at your site ensuring safe, efficient and accurate operation. We also participate in all the relevant world wide exhibitions. We also have extremely detailed user manuals and instructional videos.